Terms of Service

What this is

RationalTrack is a personal-development and health-tracking tool. It is a personal project run by Fractionl, offered as-is, and it is not a medical service.

Not medical advice

Nothing in RationalTrack — including anything an AI feature generates — is medical advice, diagnosis or treatment. Plans, targets and suggestions are informational. Talk to a qualified professional before changing your diet, exercise or medication. If something the app suggests conflicts with advice you have been given by a clinician, follow the clinician.

Your account

• You are responsible for your password and for what happens under your account.
• One person per account.
• Do not use the app to store other people's health information.

Paid plans and credits

• The free tier is free, permanently, with no card required.
• Paid plans and AI credit packs cover running costs — AI usage and hosting.
• Payments are handled by Stripe. Refunds: unused credits are refunded on request — email marco@fractionl.com. Credits already spent on an AI action are not refundable, because the cost of running it has already been incurred. If you are in the EU or UK you have a statutory 14-day cooling-off right on digital purchases, which we honour.
• AI features consume credits. The balance is always visible, and an action that would need credits you do not have is refused rather than charged.

What we ask of you

Do not attempt to break, overload or gain unauthorised access to the service, and do not use it to store or transmit anything unlawful.

Availability

This is a small project. We aim to keep it running and back it up, but there is no uptime guarantee. Your data is exportable precisely so that the service being unavailable is an inconvenience rather than a loss.

Ending it

You can delete your account at any time. We may suspend an account that is attacking the service or breaking these terms.

There are no recurring subscriptions — AI features are paid for with credit packs. Any credits you hold are yours to use; if you would rather have unused credits refunded before deleting, email marco@fractionl.com first, because deleting the account removes the balance.

Liability

The service is provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

To the fullest extent permitted by law, Fractionl is not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or revenue, arising from your use of or inability to use RationalTrack. Where liability cannot lawfully be excluded, it is limited to the greater of the amount you paid us in the twelve months before the claim and CAD $50.

Nothing here limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, and the courts of Ontario have jurisdiction.